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Frequently Asked Questions

ECO24 is an online marketplace dedicated to eco-conscious products and services. We connect sustainable brands, artisans, and service providers with consumers who value ethical sourcing, fair trade, and environmentally friendly alternatives. Our mission is to make mindful shopping easier and more impactful.


We offer a wide range of sustainable products and eco-friendly services, for example:

  • Sustainable fashion & accessories

  • Home & lifestyle products

  • Natural skincare & wellness essentials

  • Zero-waste & biodegradable alternatives

  • Eco-conscious workshops & experiences

  • Recycling & waste management services

Every product and service listed on ECO24 undergoes a strict vetting process to ensure it aligns with our sustainability standards, which include:

  • Ethical sourcing
  • Low carbon footprint & eco-friendly materials
  • Plastic-free or minimal packaging
  • Circular economy principles (recyclable, upcycled, or reusable products)

ECO24 is committed to empowering homegrown brands, local artisans, and small businesses by providing them with an online platform to reach eco-conscious consumers. We also actively support individuals with special needs by showcasing their handcrafted products.


If you are a sustainable brand, artisan, or service provider, you can apply to sell on ECO24 by completing our Seller Registration Form:

Alternatively, you can email the completed form đź”— Seller Registration Form to support@eco24.eco, and our team will guide you through the onboarding process.

We believe in fair and transparent pricing with no hidden costs.

For details on commission and delivery charges, please contact us:

support@eco24.eco

We offer fast and reliable delivery across the UAE:

UAE-wide: Next-day delivery

Al Ain & Fujairah: Alternate-day delivery

Free delivery on all orders—no minimum spend!

Once your order is placed, you will receive a tracking link via email or WhatsApp to monitor your delivery status in real time.


We accept:

Credit/Debit Cards

Online Payment Gateways

We encourage mindful shopping, but if there’s an issue, you may return or exchange an item based on the vendor’s return policy. Please review the return policy on the product page before making a purchase.


You can make a positive impact by:

Buying in bulk or shopping with friends/family to reduce your carbon footprint

Choosing sustainable alternatives over mass-produced items

Opting for minimal packaging and zero-waste options

Join our community buying programs

Spread awareness about ethical consumption

Participate in our eco-workshops & events

For any queries, feel free to reach out to our support team:

Email: support@eco24.eco

Join us in creating a greener, more conscious future—one sustainable choice at a time! 

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